Our ‘Skincare Patient Charter’ gives you the reassurance that our care & treatment offers the trust, safety & confidence that you expect from your Clinicians.
We aim to listen to your needs & provide a range of appropriate solutions that could help achieve your result within your budget.
It is important to us that you understand the benefits & how the skin may react to treatment.
You will always receive written treatment plans & costings before we start any treatment.
We are happy (& would always recommend) ‘consideration time’ after a consult where you can think about the best treatment solutions for you.
Our Team work to a strict governed code of safety, hygiene & confidentiality which has been externally vetted & approved.
We only use FDA approved fillers & toxins, dispensed through UK pharmacies; alongside UK licenced peels & skincare.
Your aftercare is important & you can always contact the practice during office hours or access on our on call service for any queries or concerns.
We maintain yearly post graduate training so we can ensure the highest & safest standards of care to you.
We value your feedback & welcome all comments that help improve our service to you. If you need any further information please contact the Clinic Manager, Michaela Shorrock on 01254 297000.
